Honeywell evohome iPhone app - GHOST zones.

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  • VvrooomM
    Automated Home Sr Member

    • Dec 2015
    • 75

    Honeywell evohome iPhone app - GHOST zones.

    On the iPhone app, I have two ghost zones. One shows 3 deg and the other -- . I deleted the app and reinstalled without change.

    I created a new evo home account but it says my base unit is paired or matched with another account ( my first obviously!)

    How do I clear the ghost rooms that do not show on the base unit??
  • DBMandrake
    Automated Home Legend

    • Sep 2014
    • 2381

    #2
    Have you tried adding the two zones to the controller temporarily (exact same spelling including case sensitive) then wait for 5 mins then delete them again ?

    Comment

    • top brake
      Automated Home Legend
      • Feb 2015
      • 826

      #3
      Please contact Honeywell consumer support with your email address and they will fix this
      I work for Resideo, posts are personal and my own views.

      Comment

      • VvrooomM
        Automated Home Sr Member

        • Dec 2015
        • 75

        #4
        Originally posted by DBMandrake View Post
        Have you tried adding the two zones to the controller temporarily (exact same spelling including case sensitive) then wait for 5 mins then delete them again ?

        They don't have a name. Will try Honeywell. Thanks

        Comment

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