The Evohome App you always wanted!

[VvrooomM]

VvrooomM your Resideo account only exposes a single location. If you want to use multiple locations with the App then they must all be under a single Resideo login and not each have their own separate Resideo account. You can have up to 4 'locations' within a single login.Deleting/re-installing won't change this behaviour.

They are now both under the same location and same Resideo account, I deleted the old location and account and then added back under the single login with the MAC and CRC from the controller base. There are both visible on my TCC app but not under EvoControl app

[VvrooomM]

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[philchillbill]

When you first loaded the App at 2025-11-05T11:26:51.638Z, Resideo only exposed a single location. If you've added the second one in the meanwhile, you have to go to the settings screen in the App (cog icon on dashboard view) and press the Update button (with the recycle-icon) on the lower RHS. Any time you change your Resideo config you need to do that. The App/Skill caches certain information so as not to overburden the Resideo servers every single session but that can of course go stale - hence the refresh possibility.

[VvrooomM]

When you first loaded the App at 2025-11-05T11:26:51.638Z, Resideo only exposed a single location. If you've added the second one in the meanwhile, you have to go to the settings screen in the App (cog icon on dashboard view) and press the Update button (with the recycle-icon) on the lower RHS. Any time you change your Resideo config you need to do that. The App/Skill caches certain information so as not to overburden the Resideo servers every single session but that can of course go stale - hence the refresh possibility.

I've done that multiple times but the extra icons don't appear to reflect multiple locations, tried to upload a video but it doesnt seem possible.

[philchillbill]

After a refresh, Resideo is still exposing just one of those locations via the API to the App so you’ll have to take it up with them. I’ve never seen that happen before. Some 20 people have multiple locations in use and one guy even has 3 and it works just fine when correctly exposed.

[philchillbill]

I keep my iPhone on iOS 18 because I know 26 is a disaster. Just now Apple said an update to 18.7.2 was available and I took it. Big mistake. The PWA experience now goes in a login loop. Works fine in Safari without the home screen shortcut. Apple’s QA is going from bad to worse…


EDIT: Many thanks to Dean for finding a fix for this so quickly. If you get the login-looping in the PWA on Safari but it runs just fine in the browser, delete the site data just for smartskills and re-launch the App. Then one login is sufficient and the looping stops,

[VvrooomM]

I’d hoped the multi location thing might resolve itself overnight, unfortunately not. I’ve reached out to Resideo but not really sure what I’m asking as the locations show correctly in the Honeywell TCC app on my phone and browser.

[philchillbill]

I’d hoped the multi location thing might resolve itself overnight, unfortunately not. I’ve reached out to Resideo but not really sure what I’m asking as the locations show correctly in the Honeywell TCC app on my phone and browser.

And you are getting that with a single Resideo account?
Can you please DM me your login alias on smartskills? Just to be sure I’m looking at the correct data in the log. Any just to be sure, just try an account refresh in a browser directly in case the cached version after an install is misbehaving. Apple has quite the few bugs in that department on all current platforms.

[philchillbill]

Screenshot 2025-11-07 190811.png

For the benefit of the community, the lesson learned inVvrooomM 's situation (it was new for me too) is that when performing the Resideo oauth stage, you need to make sure the tickboxes on all your 'devices' are selected when you tap the Connect button. When I do this myself I only have one device and it's pre-selected but when you have multiple devices then apparently they are not all pre-selected and it's easy to overlook this. Way back when the skill first came out I saw some screenshots where people saw their individual zones at this stage and not just their Evotouch(es) so apparently Resideo redesigns this page from time to time (I have zero control over it).

The 'devices' that show up here are referred to as 'locations' in the JSON returned by the API used by the App, hence my nomenclature.

[G4RHL]

[QUOTE=philchillbill;n86743]I keep my iPhone on iOS 18 because I know 26 is a disaster. Just now Apple said an update to 18.7.2 was available and I took it. Big mistake. The PWA experience now goes in a login loop. Works fine in Safari without the home screen shortcut. Apple’s QA is going from bad to worse.

I have had no problems at all with IOS 26 on iPhones and iPads. It works fine.

[philchillbill]

I have had no problems at all with IOS 26 on iPhones and iPads. It works fine.

That's good to hear. However, without realising it, you're not getting auto-updates to the App's front-end because Apple does not support PWA's properly. As with the Alexa skill, anything I change in the back-end/cloud is instant for everybody, but your browser does need to download any updates to the front-end and install them. Windows and Android respect the PWA spec and do that as required every 24h at a minimum but Apple doesn't (ever). Meaning you can be left indefinetly with a bug even after I fix it.

Also, the PWA spec allows for things like badges on the app icon and push-notifications, just like with native apps. I'd love to have an option for people to enable notifications so that e.g. when a temporary override ends or if your gas consumption for the day exceeds a certain threshold, you get a notification on your phone. Apple doesn't support any of those features. Even the PWA install experience is something that I've had to deliberately fake on Apple witn a modal popup of my own because you'd never know it was an App otherwise. I strongly dislike Android but to be fair it does support the PWA spec 100%. Both Microsoft and Google allow PWAs to be submitted to their app-stores and be treated 100% the same as native apps. Not so Apple.

[G4RHL]

Thanks for that, helpful. Looks like I reinstall every day!

[philchillbill]

Thanks for that, helpful. Looks like I reinstall every day!

That might be overdoing it as you won't know if I actually had any bugs left to fix (the code is pretty mature after 3 years of being an Alexa skill already). If there's anything worth updating I'll post it here for the poor souls on Apple

[philchillbill]

Many thanks to Keith who DM'd me to point out an anomaly in the Schedule Editor. Whenever time-of-day adjustments to selected cells caused their position in the day-column to change, the old position remained highlighted/bright and showed as editable instead of the new column-position the cells in question moved to. The little pencils were therefore also sometimes placed in the wrong cells. Finally, there was no blocking of unintended duplication of switchpoints having the same time-of-day. My main focus had been on the minimum 1 / maximum 6 switchpoints in a day when moving switchpoints across midnight boundaries, and I completely forgot to check if morphing a cell would cause its new time to clash with an existing cell. That's all now addessed and live in the back-end.

Thanks again Keith.

[VvrooomM]

I notice the app shows system alerts, is there any way for it to pass notifications on an iPhone or over email, just thinking about low battery warnings mainly on radiator TRV’s