I think she’s more likely telling you to re-auth than to unlink/re-link. If not try then re-auth first anyway and see if the issue resolves.
The usage tips section of the website explains how to backup and restore, if needed.
The Evohome App you always wanted!
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Hi, alexa is telling me my token is broken and I need to unlink, and relink, and to backup 1st... how do I backup please.
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Fixed a bug where using Delayed Start with scene/activity triggering did not cross the midnight boundary correctly. Thanks to Anthony for raising the issue.
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New feature in the Setpoint Editor (thanks to Anthony for suggesting). You can double-click on any tile that currently has no associated overrides to initiate an override that extends the current setpoint (state in the case of DHW) until the 2nd next switchpoint in the current schedule. That effectively 'coasts over' the next scheduled change for the zone, doing what SkipOver does in schedule-shifting but via overrides instead of modifying the schedule.
The version has been bumped to 2.23. If the browser does not pick up the new files despite showing 2.23 is installed then clear the browser cache for the App and reload.
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FYI I've switched to using Mailgun for when the app needs to send you an email with e.g. a list of faults or to warn you that a ghost zone was detected. They handle all the DMARC, SPF and DKIM stuff to convince all the email clients out there that it's not spam, so there should be no more empty or missing mails from either smartskills.tech or evocontrol.eu.
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Starting the app on Android via Google Sign-in was not authenticating properly and could end up in an endless loop of re-logins. That's now fixed (thanks to A.Ng for bringing it to my attention).
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Android Chrome has a setting to delete all data/cookies when you close all Chrome tabs/windows. Is that perhaps enabled?
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Nothing changed in the app itself that would cause that. What OS is the phone on and what browser are you using?
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Recently I've started having to reauthenticate the app every time my phone is restarted. Anyway to prevent this behaviour?
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Thanks for that, Phil. Much appreciated. The next day and next schedule indicators on the histograms page are now much more legible, even on my smartphone
. However, I still find the Alexa revolving hints difficult to read. They would benefit from being in a lighter grey colour.
Did you make similar changes on any other pages?Last edited by haggis888; 6 January 2026, 05:50 PM.
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v2.1 is live with some requested changes to font-sizes and opacities on certain screens.
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Re Reset/SysReset, there is a concept in user experience design called A-B testing. You call the same thing by different names in different locations throughout the UI and see how the variations resonate with users. An LG TV will often have exactly the same feature nested in different sub-menus with different descriptions. This affords the UI designer knowledge as to what terminology resonates with users and under what menu heading they look for it. This is deduced from which path to the same actual feature is used by the majority of users.Same here in EvoControl. Tom-eh-to, Tom-ah-to.
Re Baseline vs Reset. Immensely different concepts. Reset sets all zones to follow-schedule, cancelling all permanent and temporary overrides. It does not touch schedules. Baseline re-uploads the most-recenltly uploaded schedule preset to all zones. So if Office was on preset A, Kitchen was on B and Bedroom was on C, and you said "Alexa, make it 20 deg in the Office, Kitchen and Bedroom at 4PM for 30 mins" you'd cause all 3 zones to have an edited live schedule which no longer matched any A, B, or C. By saying "Alexa, baseline" you'll return Office to A, KItchen to B and Bedroom to C in one easy single command. Baseline only affects schedules and does not touch zone-modes.
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